Privacy Policy
Last Updated: June 2, 2026
Exotic Agency d.o.o. ("we," "our," or "us") operates the mobile video game Idolverse (the "Game"). We are committed to protecting your privacy and ensuring you have a positive experience while playing our Game.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
1. Information We Collect
Because we do not require you to create an account to play the Game, we do not collect personal identifiers like your real name, physical address, or phone number. However, to provide a functional and stable gaming experience, we automatically collect certain non-personal and technical data through our third-party service providers.
Automatically Collected Data
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Device Information: We may collect information about your mobile device, such as your device ID, model, manufacturer, operating system version, and IP address.
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Gameplay & Analytics Data: We collect data regarding your in-game actions, such as progression, session duration, gacha mechanics utilization, item unlocks, and performance metrics (e.g., crash logs and bug reports).
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Transaction Data: While we do not collect or store your financial information, our third-party processor (Google Play) collects transaction details related to In-App Purchases (IAP) you make within the Game.
2. How We Use Your Information
We use the collected information solely for the following purposes:
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To operate, maintain, and optimize the Game’s performance and stability.
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To process and validate In-App Purchases via the Google Play Store.
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To analyze gameplay trends and balance in-game systems.
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To identify and patch technical bugs or security vulnerabilities.
3. Third-Party Service Providers
The Game utilizes third-party tools and services to assist with analytics, infrastructure, and monetization. These third parties may access or automatically collect information required to perform their functions.
We highly recommend reviewing the individual privacy policies of the third-party service providers we use:
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Google Play Services: Used for core application infrastructure and platform features.
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Firebase / Google Analytics for Firebase: Used to track game performance, stability, and anonymous player analytics.
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Unity In-App Purchases (IAP): Used to facilitate and manage secure virtual transactions within the game environment.
4. Children's Privacy
Our Game is not directed to children under the age of 13 (or 16 in certain jurisdictions, such as the EU/EEA). We do not knowingly collect personally identifiable information from children. If we discover that a child under the minimum age has provided us with personal data, we will immediately delete this information from our records. If you are a parent or guardian and become aware that your child has provided data to us, please contact us immediately.
5. Your Data Rights (GDPR / CCPA)
Depending on your geographic location (such as the European Union or California), you may have specific legal rights regarding your data, including the right to request access to or deletion of the data we hold.
Because you play anonymously without an account, most data we collect is fundamentally linked only to an anonymous device token. If you wish to exercise any data rights or request the deletion of data tied to your device identifier, please contact us using the email below.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
Email: chi@exoverse.gg